Frequently Asked Questions
Everything you need to know about Argan-infused beauty and your orders.
What makes Josie Maran products unique?
Our products are powered by 100% Pure Argan Oil, a nutrient-rich superfood that provides deep hydration and essential fatty acids for healthy-looking skin and hair.
Are your products cruelty-free and clean?
Yes, we are committed to being cruelty-free and formulating without parabens, sulfates, phthalates, and synthetic fragrances to ensure the highest standards of clean beauty.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we offer returns on most products within 30 days of purchase. Please visit our returns portal for a prepaid shipping label.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring the power of Argan Oil to more countries in the near future.
Is the packaging eco-friendly?
Sustainability is at our core. We use recyclable glass bottles and post-consumer recycled plastic whenever possible to minimize our environmental footprint.